Hands on WordPress support managing all maintenance, security and assistance.
Every Digimix WordPress websites include hundreds of thousands of lines of codes, much of which is customized for our clients site’s specific requirements. Just like any type of technology, like computer, a smartphone or even a car, is regularly upgraded to take advantage of the latest and greatest technological capabilities. This fundamental principle remains true with your new WordPress website. The open source WordPress framework, it’s supporting plugins, and your custom WordPress theme from Digimix, are all constantly being reiterated and improved upon. Each upgrade will introduce new features, improved performance and enhanced security.
Exceptional WordPress Maintenance & Support
After carefully studying the needs and wants of all of our clients, we have structured a rock solid Wordpress maintenance and support program that will keep your website running as progressively better with each upgrade. Our goal is to deliver the service and fanatical support you need to keep your WordPress site humming with a budget that makes sense. This is how we make it happen.
WordPress Support Services
WordPress Core Updates
Hands-on updating service keeps your website running smoothly with the latest release of the WordPress open source framework.
WordPress Theme Updates
Continued support and updates for your WordPress, ensuring your site is always compatible with the latest version of WordPress and internet technology.
WordPress Plugin Updates
All website features will continue working smoothly as they will be tested and updated with each new release.
Security
Active monitoring, anti-spam and security updates. Instant alerts and response our tech support team if you site ever goes off-line.
Backups
Daily backups of your WordPress themes, plugins, uploads and database. Easily request a restore of the site at anytime from the Digimix Help Desk or use the automatic restore feature with 30 day archive and on-demand restores.
Help Desk
Navigating WordPress can be challenging. With the Digimix Help Desk, finding quality answers to questions is always a quick message away. We know how to fix problems and will provide guidance for getting the most out of your site
Technical Support
In the case that something goes wrong, our knowledgeable team has your site covered with speedy technical support, so we can quickly resolve any issue.
Analytics
Receive a monthly digest of site activity providing insight into visitor behavior and traffic sources. Reports can be tailored to your companies requirements, so you are receiving the information you need.